What does My Big Debt - Debt Relief do with your personal information? Rev. 11/2016
Why financial companies choose how they share your personal information?
Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What types of personal information we collect and share depend on the product or service you have with us.
This information can include:
Social Security number and credit card or other debt
Account Balances and transaction history
Income and employment information
All financial companies need to share customers' personal information to run their everyday business.
In the section below, we list the reasons financial companies can share their customers' personal information; the reasons M y Big Debt - Debt Relief chooses to share; and whether you can limit this sharing.
Reasons we share your personal information:
We share, for our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus. Can you limit this sharing? No
We share, for our marketing purposes—to offer our products and services to you. Can you limit this sharing? No
We share, for joint marketing with other financial companies. Can you limit this sharing? No
We share, for our affiliates’ everyday business purposes—information about your transactions and experiences. Can you limit this sharing? No
We share, for our affiliates’ everyday business purposes—information about your creditworthiness. Can you limit this sharing? No
We share, for our affiliates to market to you. Can you limit this sharing? Yes
We share, for nonaffiliates to market to you. Can you limit this sharing? Yes
To limit sharing:
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
Who is providing this notice?
My Big Debt - Debt Relief
How does My Big Debt - Debt relief protect my information?
To protect your personal information from unauthorized access protect my personal information? We use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. For more information, please contact Customer Care at firstname.lastname@example.org or (800) 857-0181.
How does My Big Debt - Debt Relief collect my personal information?
We collect your personal information, for example, when you
Open an account
Give us your income information
Provide account info
Provide employment information
Give us your contact info
We also collect your personal information from others, such as credit bureaus, affiliates or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only:
Sharing for affiliates’ everyday business purposes—information about your creditworthiness
Affiliates from using your information to market to you
Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
A formal agreement between nonaffi liated financial companies that together market financial products or services to you.
Other important information
See attached page for important state-specific disclosures.
FOR CALIFORNIA RESIDENTS: In accordance with California law, we will not share information we collect about you with nonaffiliates, except as allowed by law. For example, we may share information with your consent or to service your accounts. Among our affiliates, we will limit information sharing to the extent required by California law. You can also limit our sharing for joint marketing with other financial institutions. See the accompanying “Important Privacy Choices for Consumers – Additional Rights for California Residents.”
FOR NEVADA RESIDENTS: We are providing you this notice pursuant to state law. You may be placed on our internal "do not call" list by calling 888‐950‐4829. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St. – Suite 3900, Las Vegas, NV 89101; 702‐486‐3132 – BCPINFO@ag.state.nv.us.
FOR VERMONT RESIDENTS: In accordance with Vermont law, we will not share information we collect about Vermont residents with companies who are not affiliates, except as permitted by law, such as with your consent or to service your accounts. We will not share information about your creditworthiness with our affiliates without your authorization or consent but we may share information about our transactions or experiences with your with our affiliates without your consent.
Additional Rights for California Residents ‐ Important Privacy Choices for Consumers
You have the right to control whether we share some of your personal information. Please read the following information carefully before you make your choices below.
You have additional rights under Federal law. See the form with the heading “Facts – What Does My Big Debt - Debt Relief Do With Your Personal Information”
You have the following rights to restrict the sharing of personal and financial information with our affiliates (companies we own or control) and outside companies that we do business with. Nothing in this form prohibits the sharing of information necessary for us to follow the law, as permitted by law, or to give you the best service on your accounts with us. This includes sending you information about some other products or services.
Restrict Information Sharing With Companies We Own or Control (Affiliates): Unless you say “No,” we may share personal and financial information about you with our affiliated companies.
(_) NO, please do not share personal and financial information with your affiliated companies.
Restrict Information Sharing With Other Companies We Do Business With To Provide Financial Products And Services:
Unless you say “No,” we may share personal and financial information about you with outside companies we contract with to provide financial products and services to you.
(_) NO, please do not share personal and financial information with outside companies you contract with to provide financial products and services.
Time Sensitive Reply
You may make your privacy choice(s) at any time. Your choice(s) marked here will remain unless you state otherwise. However, if we do not hear from you we may share some of your information with affiliated companies and other companies with whom we have contracts to provide products and services.
Name:___________________________ Account Number:_______________________
Signature & Date ____________________________
To exercise your choices do one of the following:
(1) Fill out, sign and return this form to us using the envelope provided (you may want to make a copy for your records;
(2) Call this toll‐free number: (800) 857-0181
(3) Reply electronically by contacting us through the Internet at www.mybigdebt.com